General Catalog¶
ITSM Core adds some new classes to the General Catalog. The general catalog management screen is available in the General Catalog module of the Administration group.
General Catalog Class List Screen
New Classes¶
- ITSM::Core::IncidentState
- This class contains incident states.
- ITSM::Service::Type
- This class contains service types.
- ITSM::SLA::Type
- This class contains service level agreement types.