Outdated documentation

You are looking at the documentation for an older release. For the latest information, please see current release documentation.

Communication & Notifications

After installation of the package a new module will be available to Communication & Notifications group in the administrator interface.

Contents

• ITSM Change Notifications
  • Manage ITSM Change Notifications
  • ITSM Change Notification Settings
    • Basic ITSM Change Notification Settings
    • Notification (Agent)
    • Notification (Customer)
  • ITSM Change Notification Variables