The main navigation area contains the following links and symbols for a logged in customer user.
- My Tickets
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This link guides users to the view Ticket List.
- New Ticket
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This link guides users to the view Create New Tickets.
- Ticket Notifications
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This link guides users to the view Ticket Notifications.
- Username
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This menu displays the Personal Preferences and a logout option when the customer user hovers over the user name in the main navigation.
- Knowledge Base
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This link guides users to the view Knowledge Base.
- Service Catalog
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This link guides users to the view Service Catalog.
- Custom Links
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These links can be used to guide users to Custom Pages.
