Main Navigation and FooterΒΆ

Main Navigation
The main navigation area contains the following links and symbols for a logged in customer user.
- My Tickets
- This link guides users to the view Ticket List.
- New Ticket
- This link guides users to the view Create New Tickets.
- Ticket Notifications
- This link guides users to the view Ticket Notifications.
- User Name
- A menu displays entries for Personal Preferences and a logout option when the customer user hovers over the user name in the main navigation.
- Knowledge Base
- This link guides users to the view Knowledge Base.
- Service Catalog
- This link guides users to the view Service Catalog.
- Custom Links
- These links can be used to guide users to Custom Pages.