STORM Manual

This work is copyrighted by OTRS AG (https://otrs.com), Zimmersmühlenweg 11, 61440 Oberursel, Germany.

Contents

• Dark Theme
• Communication Restriction
• STORM Management Module
• Article Seen History
  • Requirements
  • Usage
• Attachment Actions
  • Setup VirusTotal Module
  • Create Web Services
  • Manage Attachment Actions
  • Usage
• Attachment Download Log
  • Setup
  • Usage
• Document Search Article Meta Filters
  • Setup
  • Usage
• Color Indicators for Dynamic Field Values
• Encryption Auto Select
  • Requirements
  • Usage
• Decrypt Bcc Emails
  • Setup
  • Usage
• Login-Logout Log
  • Setup
  • Usage
• Notification Templates
• Process Management Direct Actions
  • Example Usage
• Process Management Module System Call
  • Example Usage