The service management screen is available in the Services module of the Ticket Settings group.
Service Settings
Only those settings are described here, that are added by the package. The explanation of other settings can be found in the administrator manual. The fields marked with an asterisk are mandatory.
- Type
-
Select a type for the service. The possible values come from General Catalog added by the package.
- Criticality
-
Select a criticality for the service. The possible values come from General Catalog added by the package.
