After installation of the package a new widget named Configuration Item List will be available in the customer user detail view.
This widget displays the configuration items that are assigned to the customer user.
The assignment is done via attribute
Owner by default. If the configuration item uses different attribute for linking, you should change it in the system configuration settings.
AgentFrontend::CustomerUserDetailView::WidgetType###ConfigItemList system configuration setting for more information.
The default setting is:
ClassBasedCustomerUserSearch: Computer: Owner Hardware: Owner Location: Owner Network: Owner Software: Owner ClassBasedCustomerSearch: Computer: Owner Hardware: Owner Location: Owner Network: Owner Software: Owner
You also need to have this
Owner attribute in the class definition to display the assigned configuration items. Check the existing class definitions in the Configuration Items module.
If your class definition doesn’t contain the
Owner attribute, then you have to add it manually.
- Key: Owner Name: Owner Searchable: 1 Input: Type: Customer