Administrator Interface

This chapter describes the new features that are available in the administrator interface after installation of the package.

Contents

• Users, Groups & Roles
  • Groups
    • New Group
• Processes & Automation
  • Process Management
    • Process Modules
      • ITSMConfigItemDataPull
      • ITSMConfigItemDataPush
      • LinkWithITSMConfigItem
      • TicketLinkITSMConfigItem
      • TicketUpdateByLinkedCI
    • API Reference
      • ITSMConfigItemDataPull API
      • ITSMConfigItemDataPush API
      • LinkWithITSMConfigItem API
      • TicketLinkITSMConfigItem API
      • TicketUpdateByLinkedCI API
      • ConfigItemCreate() API
      • ConfigItemDelete() API
      • ConfigItemGet() API
      • ConfigItemSearch() API
      • ConfigItemUpdate() API
  • Web Services
    • New Operations
    • Examples for Usage
• Administration
  • General Catalog
    • New Classes
  • Import and Export
    • Manage Import/Export Templates
    • Import/Export Template Settings
      • Edit Common Information
      • Edit Object Information
      • Edit Format Information
      • Edit Mapping Information
      • Edit Search Information
  • System Configuration
    • Displaying Configuration Item Class Specific Columns
    • Applying Configuration Item Class Specific Filters
    • Applying Configuration Item Filters for All Classes
• CMDB Settings
  • Configuration Items
    • Class Definition Types and Form Elements
    • Class Definition Reference