Ready2Adopt Web Services¶
Not only do you use a single instance of OTRS, but you may also use additional OTRS installations and other tools. This can make accessing data inconvenient. Luckily, the following web services provide a workaround:
- Jira connector
- Bugzilla connector
- OTRS-OTRS connector
- All data is centrally accessible in OTRS.
- Execute arbitrary complex mappings through the XSLT mapping module.
- Target Groups
- Customer service
- IT service
- Security management
- Service providers
- Available in Service Package
- Package Name in OTRS Package Manager
This feature add-on requires the Ticket Invoker feature.