This package includes several examples of predefined processes that can help in some specific cases.
The following Ready2Adopt processes are available from the Ready2Adopt Processes widget:
Service Design::Availability Management (proactive)
Service Design::Availability Management (reactive)
Service Design::Catalogue Management
Service Design::Continuity Management
Service Design::Service Design Coordination (individual design)
Service Design::Service Level Management
Service Design::Supplier Management
Service Operation::Access Management
Service Operation::Event Management
Service Operation::Incident Management
Service Operation::Problem Management
Service Operation::Request Fulfillment Management
Service Operation::Service Validation and Testing
Service Transition::Change Evaluation
Service Transition::Knowledge Management
Service Transition::Release and Deployment Management
Service Transition::Service Asset and Configuration Management
Service Transition::Service Transition Planning and Support
To import a Ready2Adopt process:
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Go to the Process Management screen in the administrator interface.
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Select a process from the Ready2Adopt Processes widget in the left sidebar.
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Click on the Import Ready2Adopt process button.
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Deploy all processes.
During the import process, the system takes care of creating the needed dynamic fields and/or any needed updates to the system configuration.
