Delete AttachmentsΒΆ

Enables the automatic deletion of ticket attachments that were closed in a definable time span.

Furthermore, file types can be defined as additional filter criteria. For example:

  • .pdf
  • .doc
  • .xls
  • etc.
Benefits
  • Time saving through automatic deletions.
  • Reduced administrative effort.
Target Groups
  • Human resources
  • Internal and external IT
  • Finance
  • Public authorities
Available in Service Package
  • SILVER
Package Name in OTRS Package Manager
  • OTRSDeleteAttachments