Data Privacy Protection

This feature takes care about the data privacy of specific information within OTRS. Based on customizable rules, different actions can be performed on different types of data.

Warning

The use of this feature can result in a complete loss of data! We recommend a backup of the database before execution and if possible a test on a test system.

Warning

The use of this feature is at your own risk. OTRS AG does not take any responsibility for lost data.

Benefits
  • Compliance with data protection guidelines.

Target Groups
  • IT service management

  • Human resources

  • Internal IT

  • Government

  • IT service

  • Security management

Available in Service Package
  • SILVER, GOLD, TITANIUM, PLATINUM

Package Name in OTRS Package Manager
  • OTRSDataPrivacyProtection

Note

This feature is available only for managed customers.

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