Agent InterfaceΒΆ

This package has no agent interface, but the configuration item class definitions might be extended with new fields.

Note

In order to grant users access to the Asset Management menu, you need to add them as member to the group itsm-configitem.

Use the Add Configuration Item menu item in the main menu to add new configuration items to the configuration management database.

To add a configuration item:

  1. Select a class from the list of classes.
  2. Fill in the required fields.
  3. Search for a different configuration item, service or user to set the value for it.
  4. Click on the Save button.

Now the value is automatically linked to the created configuration item.

See also

The fields in the Create Configuration Item screen can be very different on each classes. The new fields added by this feature add-on is described in the Administrator Interface chapter.