The translations are contributed and maintained mainly by OTRS users, so your help is needed.

All translations of the OTRS GUI, the public extension modules and the documentations are managed via Transifex.

To contribute to translations:

  1. Sign up for a free translator account on Transifex.
  2. Join your language team and wait for the acceptance.
  3. Start updating your translation. No additional software or files required.


If your language is not listed in the dashboard, you can request a new language on Transifex. After it is approved, you can start translating.

From OTRS 7 the documentations are available in reStructuredText format, that replaced the old DocBook format. Be careful not to break the structure while translating the documentation.

See also

You can find some examples in the Documentation chapter.

The OTRS developers will download the translations from time to time into the OTRS source code repositories, you don’t have to submit them anywhere.