Language Management

Note

This menu item is only available for agents who have administrator privileges.

Use this screen to manage languages available in FAQ articles. A fresh OTRS installation already contains some languages by default. The language management screen is available in the Language Management menu item of the FAQ menu.

FAQ Language Management Screen

FAQ Language Management Screen

Manage FAQ Languages

To add a language:

  1. Click on the Add language button in the left sidebar.
  2. Fill in the required field.
  3. Click on the Submit button.
Add Language Screen

Add Language Screen

To edit a language:

  1. Click on a language in the list of languages.
  2. Modify the field.
  3. Click on the Submit button.
Edit Language Screen

Edit Language Screen

To delete a language:

  1. Click on the trash icon in the list of languages.
  2. Click on the Yes button in the confirmation dialog.
Delete Language Screen

Delete Language Screen

FAQ Language Settings

The following setting is available when adding or editing this resource. The fields marked with an asterisk are mandatory.

Name *
The ISO 639-1 code of a language.