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OTRS Group Services

A strong partner is good to have when dealing with mission-critical systems. Whether it be maintenance or for consuming cloud services, your partner should be tightly integrated.

The following chapter describes the tools you have available to integrate your system with the powerful cloud service offered by the OTRS Group.

Contents

• Cloud Services
  • Manage Cloud Services
    • Activate SMS Cloud Service
• Support Data Collector
  • Manage Support Data Collector
  • Collected Data
    • Cloud Services Section
    • Database Section
    • Document Search Section
    • Operating System Section
    • OTRS Section
• System Registration
  • Manage System Registration